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IBEROSTAR GRAND HOTEL PARAISO

 

Welcome to the Unofficial Iberostar Message Board

 

Carretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Q.Roo, Mexico 77710
Local Phone: 011-52-984-877-2800

Distance from Hotel to Playa Del Carmen, 20 minutes.
Distance from Hotel to Airport, 30 minutes.

This Adults Only (18+) resort is the latest and most prestigious to the Iberostar family. The Iberostar Grand Paraiso delivers the finest all-inclusive experience with a decadent blend of elegance, gourmet dining, comfortable accommodations, deluxe butler and concierge services and a host of amenities all in an upscale adults-only setting. Iberostar finest resort in Riviera Maya, the Grand Paraiso sits along the glistening shores of Playa del Carmen and features a stunning Neo-Classic design with spacious junior suite accommodations and breathtaking common areas. The Grand Paraiso also offers first-class spa treatments and an abundance of soothing indulgences in a 32,000 square foot spa facility complete with sauna, Turkish and Roman baths, Jacuzzi and therapy pool. Land and watersports and recreational facilities abound at this tropical retreat including a challenging 18-hole golf course designed by P.B. Dye. With daily live entertainment, nearby shopping and attractions and access to all the facilities and restaurants at neighboring Iberostar hotels, everything you need for the ideal escape is at your fingertips.

The Iberostar have always been recognized for their International cuisine and the Iberostar Grand Paraiso is no exception. Four specialty restaurants include Italian, Gourmet, Tepanyaki/Teriaki and Steak/Seafood dishes which will delight your palate. All drinks are premium brands and available 24-hours. Butler waiter service at the beach and pool means you don't even have to leave your chair!

There are many activities to keep the active traveler busy. During the day take advantage of the non-motorized watersports, aerobic classes and tennis, all of which are included. Every evening enjoy shows, live music or the disco.

This fine adults- only resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. From your luxurious suite with concierge and butler service, to the highly trained professional staff, the all-inclusive 24-hour service will cater to your every whim. Every room is a spacious junior suite and is equipped with a Jacuzzi for two.

There are three pools onsite - a lake pool with swim-up bar, a quiet pool and a heated indoor/outdoor pool with retractable roof. Other hotel amenities include shops, a beauty salon and a spa specializing in couples' treatments and massages. In addition, guests enjoy full access to all neighboring hotels in the Iberostar Playa Paraiso complex and El Spa (located at the Shopping Center).

HOTEL AMENITIES
Internet Access (wireless) ($); Exercise Classes
Lounges; Game Room
Health Club; Multilingual Staff
Poolside Meal Service ($); Physically Challenged Accommodations
Shoe Shine ($); Pool (heated)
Aerobics (aqua); Travel Agency ($)
Sundries Shop; Water Aerobics ($)
Concierge; Tennis Instructor ($)
Barber Shop ($); Disco
Towels (beach) ($); Beach (onsite)
Breakfast Room; Wedding Coordinator ($)
Elevators; Jacuzzis (outdoor)
Fitness Center; Massage Services ($)
Gift Shop; Hospitality Desk
Poolside Beverage Service; Parking
Sauna; Physically Challenged Facilities
Activities Desk; Pool (indoor)
Snack Bar ($); Umbrellas (beach/pool)
Taxi Stand ($); Air Conditioning (public areas)
Watersports (motorized) ($); Conference Rooms ($)
Tour Desk ($); Bars
Dive Center ($); Towels (pool) ($)
Beauty Salon ($); Car Rental Desk ($)
Wedding Site ($); Entertainment
Laundry Service ($); Front Desk (24-hour)
Medical Services ($); Golf (onsite) ($)
Meeting Room ($); Poolside Grill
Parking (valet) ($); Security (24-hour)
Ping Pong; Aerobic Classes
Pool (outdoor); Spa ($)
Volleyball (beach); Tennis Courts (day/night)
Bar (swim-up); Watersports (non-motorized) ($)
Currency Exchange; Tours & Excursions ($)
Basketball; Court Doctor (on call) ($)
Billiards; Rooms (310)
Restaurants (6); Floors (3)
($) Denotes a fee may be charged.

Please note: Some hotel amenities listed above may have an additional fee associated with them.

ACCOMMODATION CATEGORIES AND DESCRIPTIONS
Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.

Children Policy: No children allowed. Guests must be at least 18 years old to stay at this hotel.

Maximum Occupancy: Junior Suite - 3 adults*. Ocean View Junior Suite - 3 adults*. Ocean Front Junior Suite - 2 adults. Secluded Villa Suite - 2 adults.

Junior Suite, Can also be located on the 1st or 2nd floor, garden view or tranquility pool view, private balcony with hammock. Bedding: 1 king bed. Location: Ground Floor.

Oceanview Junior Suite, Can also be located on the 1st or 2nd floor, private balcony with hammock. Bedding: 1 king bed. View: Partial Ocean. Location: Ground Floor.

Oceanfront Junior Suite, Can also be located on the 1st or 2nd floor, private balcony with hammock. Bedding: 1 king bed. View: Oceanfront. Location: Ground Floor.

Honeymoon Villas: Feature garden/resort view, king-size canopy bed, living area, private courtyard with outdoor lounge area and plunge pool, internet, personal butler service and all other amenities of a regular suite. private balcony with hammock. Bedding: 1 king bed. *No rollaway and no sofabed offered. Location: Ground Floor.

All accommodations include: bathtub (private), shower (private), balcony, internet access, television (remote controlled, cable), ironing board, voicemail, safe (in accommodation), smoke detector, ceiling fan, hairdryer, air conditioning, bathrobes, internet access (wireless), trouser press, maid service, wake-up calls, safe deposit box, coffee/tea maker, housekeeping, alarm clock, telephone, iron, turndown service, movies (in accommodation): ($) and desk.

OTHER INFO
Bathrobes
24 Hour Room Service

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

FOOD AND BEVERAGE OUTLETS
Bella Vista, Buffet, no bathing suits.
Lunch Hours: 12:00pm to 5:00pm

Coliseo, Theater bar.

General Opening Hours: 6:00pm-1:00am

El Mirador, Lobby bar.

General Opening Hours: 8:00am-1:00am

Esplendido, Smoking room.

General Opening Hours: 6:00pm-1:00am

Haiku(*) Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

L'atelier(*), Gourmet restaurant.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

La Brisa, Buffet, no bathing suits.

Breakfast Hours: 7:00am-11:30am

Rhapsody, Music bar.

General Opening Hours: 7:00pm-2:00am

Sirenita, Swim up bar.

General Opening Hours: 9:00am-6:00pm

Toni's(*) Cuisine: Steaks, Seafood.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

Venecia(*) Cuisine: Italian.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

Activities:
Sports entertainment during the day. Shows, live music, disco, theater and nightclub in the evening. Extra charge for: PADI diving school, tennis classes, banana boat. Snorkeling equipment, catamaran sailing, kayaks, windsurfing and diving initiation course in the pool (1 per stay), fitness room, aerobics, tennis.

Health and fitness center
Game room located at shopping mall
Lighted driving range and putting green

Beach:
Large, beautiful stretch of beach
Parasols, sun loungers and towels are available to guests free of charge
Waiter and butler service at the beach and pools

Dive Shop:
PADI certified diving available

Other On-Site Services:
On site shopping mall

Meeting & Banquet Space - 7 convertible conference rooms and 8 smaller rooms
Wedding packages available

Doctor service
Hourly shuttle to Playa del Carmen - PLEASE NOTE: As of December 24, 2007, the shuttle service that runs from Paraiso Complex to Playa del Carmen will no longer be in operation.

Tours and Transportation
Public buses and taxis are readily available directly in front of the hotel and at reasonable prices. Your TNT Representative can assist you with a full range of land and sea tours and activities. Car rentals are also available.

Beauty salon
A complete private spa offering treatments and massages. Special offers available on Spa treatments for couples.

Golf - An 18-hole championship golf course designed by P.B. Dye. A free round of Golf per person will be given for stays of 3-4 nights and 2 free rounds of golf per person for stays of 5 nights or more. (Golf equipment rental available).

Pool:
3 Pools, one salt water pool, plus a heated indoor/outdoor pool with a retractable roof and a lake pool with swim-up bar
Parasols, sun loungers and towels are available to guests free of charge.
Waiter and butler service at the beach and pools
Private plunge pools in each secluded villa

LOCAL ATTRACTIONS
Tourist Attractions Nearby:
Xel Ha: 60 km
Tulum : 60 km
Xcaret: 30 km

 

Payment Methods
American Express, MasterCard and VISA are accepted as methods of payment.

 

IBEROSTAR

 

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