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IBEROSTAR HOTELS & RESORTS UNOFFICIAL MESSAGE BOARD | IBEROSTAR REVIEWS & PHOTOS  |  IBEROSTAR QUETZAL & TUCAN - RIVIERA MAYA, MEXICO  |  (LEAVE OR READ) A REVIEW OF IBEROSTAR QUETZAL OR TUCAN (Moderator: MikeOKC)  |  Topic: place has changed 0 Members and 1 Guest are viewing this topic. « previous next »
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Jim
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« on: October 25, 2016, 03:04:12 AM »

okay, it has been a few years, and I have been to 5 other Iberostars,but...  The disco is gone, replaced by a small non-smoking sports bar and "the Club" (timeshare / vacation club members).  A la carte restaurants are so so.  Most of the place is non-smoking.  (okay, a plus to some)  No recognition to frequent Iberostar guests. (15 times)  Had to practically  beg for something other than bldgn. 19. (I emailed ahead)  *** now, **** if generous
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MikeOKC
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« Reply #1 on: October 27, 2016, 10:26:09 PM »

Several years ago a manager told me that IB* has over 65% return business so they feel no need to "prime the pump" is the exact wording that was used.
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Grand Sunset Princess 12/2008
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IB* Lindo/Maya 7/2006
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Fantome Cruise 81, 82
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IBEROSTAR HOTELS & RESORTS UNOFFICIAL MESSAGE BOARD | IBEROSTAR REVIEWS & PHOTOS  |  IBEROSTAR QUETZAL & TUCAN - RIVIERA MAYA, MEXICO  |  (LEAVE OR READ) A REVIEW OF IBEROSTAR QUETZAL OR TUCAN (Moderator: MikeOKC)  |  Topic: place has changed « previous next »
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